Lookout Life Review 2024: Does It Provide Enough Antivirus Protection?

Lookout Life went through an evolution, but is the app worth your time, money, and data?
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Editorial Rating
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On Lookout Life's website

Antivirus Software
Lookout Life
  • Real-time protection
  • Wi-Fi scanner
  • Sells data

Lookout Life claims to be a security and antivirus product, but it’s more focused on anti-theft and anti-fraud. No third-party testing, confusing pricing, and features that require you to simply trust it’s working all add up to make this a less-than-satisfactory addition to your mobile security stack. 

The anti-theft and identity theft protection features do seem to provide the protection it claims, and the Wi-Fi scanner is a nice touch, but can this app stand on those alone? 

Pros
  • Real-time protection
  • Locates lost or stolen phones
  • Offers a Wi-Fi scanner
Cons
  • Limited antivirus-focused features
  • No recent third-party test results
In this article
At a glance
Our experience
Who is Lookout Life best for?
Prices and subscriptions
Security features
Test results
Compatibility
Customer support
Alternatives
FAQs
Bottom line

Lookout Life review at a glance

Price $2.49-$9.99/mo
Free plan Yes
# of devices protected 5
Malware scans Real-time scanning only
Real-time protection Yes
EICAR test results N/A
Firewall Yes
Phishing protection Yes
Compatibility Android, iOS
Extras Identity monitoring, identity theft insurance
24/7 customer support No
Details Get Lookout

How we test and rate antivirus software

We use our proprietary grading rubric in all of our testing, which considers ease-of-use, third-party testing scores, internal testing scores, price, compatibility, and features offered, among other metrics. 

This means that our testing process is designed to ensure that the product isn't too confusing, protects as it claims, and offers you a lot for a reasonable price. We download and run each program on our own computers on home networks, just like you would. Our ratings reflect the real-world performance of the antivirus product. This ensures that we can recreate a similar experience for you and give our best advice on whether or not it's worthwhile.

To learn more about how we test, check out our full antivirus testing methodology here.

3.0
Editorial Rating
Learn More
On Lookout Life's website
Antivirus Software
Lookout Life
  • Real-time protection
  • Wi-Fi scanner
  • Sells data

Our experience

Overall we thought Lookout was fine. We tested it on our iPhone 13, though the iOS app is missing features like Privacy Advisor, which consolidates your apps that can access your private information and scans every app you download, Remote Lock, and Remote Wipe. 

The Device Security features alerted us to our outdated operating system and Safe Wi-Fi determined whether our Wi-Fi was safe. Theft Alerts could help you locate your lost device if you don't already have an app like Find My iPhone in use. The ID Scan that searched if our email address has been compromised was probably the most visually useful feature. 

Lookout Life app in the process of scanning the web

There was little setup, and the download and installation were easy. Most features come toggled on, but you may be required to toggle on some of the features when you start up. Also, we had to grant permission for the DNS proxy and then activate it.

Who is Lookout Life best for?

  • Recommended for Android users wanting anti-theft and anti-fraud protection

Lookout Life is an app available for Android and iOS devices. T-Mobile customers may be familiar with Lookout as the free version comes preinstalled on T-Mobile Android phones. 

Lookout may be for you if you’re looking for anti-theft or anti-fraud for your mobile device. Features include real-time protection while surfing the web, a locator if your phone is lost or stolen, and a Wi-Fi scanner that checks public Wi-Fi for safety. Other personal safety features include email scanning to check if your email address was part of a breach and ensuring you’re running the most current (and safest) version of your phone’s operating system.

Lookout Premium Plus builds on these features by offering identity theft protection features. This include identity monitoring and protection of your personal information and up to $1 million in identity theft insurance in the event of identity theft. 

It’s worth noting that Lookout touts itself as an antivirus, but that doesn’t seem to be the key focus of the features available. In 2024, Lookout was acquired by F-Secure, of F-Secure antivirus, but it doesn't seem to have integrated those features into the app.

Lookout Life app page on the Apple App Store.

Lookout Life prices and subscriptions

Lookout has three plan tiers, Basic Free, Premium, and Premium Plus, that run from $2.49-$9.99/mo. The cost will depend on how much protection you're seeking and your preferred term length (annual or monthly). 

We weren't able to find a plan breakdown on the website,  so the information in the table below is directly from the app and from scouring the help center. 

Lookout Life Basic Free Lookout Premium Lookout Premium Plus
Price for the first year Free $2.49/mo (billed annually) $4.99/mo (billed annually)
# devices supported 5 5 5
Compatible with Android, iOS Android, iOS Android, iOS
Manual and auto scan
Phishing protection
Firewall
Real-time protection
Ransomware protection
Parental controls
Performance optimization tools
VPN
ID scan
Data breach reports
Identity monitoring
Identity theft insurance

The Lookout Life Premium plans have a 30-day free trial. Although there’s no money-back guarantee, it’s reported that customer support is usually happy to refund you if you contact them.

Lookout Life security features

Lookout Life has several useful features for keeping up with online best practices. 

Malware and antivirus scan

Lookout’s malware and antivirus scanning is technically built into the Safe Browsing feature via the Safe Browsing scanners and ID Scan. It performs real-time scans of apps and websites you’re using on your phone to check for potential threats but not much more than that.

It also allows you to toggle the feature off and on depending on your needs. There doesn’t seem to be a difference in speed and load time if the toggle is on or off for Safe Browsing. Neither of these options provides strong antivirus or anti-malware scanning, but at least there’s something.

Lookout Mobile Security's Safe Browsing feature page.

Phishing protection

Lookout includes phishing protection and anti-spam features, but we couldn’t really determine whether these features worked. We went into our email spam folder and didn’t see a difference in the email presentation. No alerts came up on our phone or appeared in the app. 

The app does show flagged URLs in the Safe Browsing feature, but it doesn’t mention if those come from email or web browsing. The app also fails to mention if those addresses contain any spyware, adware, or other more aggressive forms of malware.

Firewall

The Domain Name System (DNS) proxy offered with Lookout is an easy toggle after you’ve installed the app. You will have to give permission to enable the feature in your phone’s settings. 

Lookout walks you through how to enable this feature. Its protection is built on a triple tier of encryption, authentication, and integrity, assuring it has thoroughly checked the website you’re visiting.

The iPhone page for connecting to DNS Proxy and DNS settings.

Real-time protection

Real-time protection is probably the most apparent feature of the Lookout app. Located in the Safe Browsing tab, Lookout gives you real-time updates about URLs that are flagged. Although there don’t appear to be any alerts as you’re browsing, the app runs in the background collecting information. 

There didn’t appear to be any ad blockers or overt malware alerts included with the app.

Ransomware protection

Again, this is built into the Safe Browsing feature. It says it stops ransomware from downloading to your phone, but we didn’t see any instances of the app specifically stopping ransomware. It’s a “take our word for it” situation. The feature is supposed to work in real time, so you can continue to look at the URLs blocked in the app.

Anti-fraud protection

Anti-fraud protection is the flagship feature of the Lookout app. However, there's no fraud protection with the free version, which seems odd conisdering its prominence.

The ID Scan and Breach Report features are available on the Premium version. ID Scan searches the internet to see whether your email was a part of any security breaches. Breach Report will allow you to search specific sites or apps to see whether they have been breached. 

Both of these features are reactive rather than proactive, so it doesn’t protect you from a breach. The app just lets you know if your information has been exposed.

Lookout Mobile Security's ID Scan feature prompting you to enter your email address for a scan.

Lookout Mobile Security's ID Scan feature with a list of websites that have had their data breached.

Lookout Mobile Security ID Scan report with data breach protection tips.

If you upgrade to Premium Plus, you’ll also receive the Identity Monitoring and Protection suite. The Identity Monitoring service is a proactive feature. This service will alert you if your data is being used someplace it shouldn’t by monitoring both the dark web and regular web for your personal information.

You also receive up to $1 million in losses if fraud happens as a direct result of Lookout failing to secure your data. Plus, you'll get 24/7  restoration support from Lookout's team of ID restoration experts.

Lookout Mobile Security's Identity Protection features.

Bonus features

In addition to the anti-fraud tools mentioned above, Lookout includes a few other notable features.

Social Media Watch

Social Media Watch scans compatible social media sites for posts or mentions that may harm your reputation or expose you to identity theft. It works with Twitter, Facebook, Instagram, and LinkedIn. Scans look for these qualifiers:

  • Potentially offensive posts and replies
  • Offensive content associated with your account
  • Foul language
  • Sexual content
  • Drug or alcohol references
  • Personal information made public

Signal Flare

If your device is lost and running out of battery, Signal Flare automatically saves your device’s location at the last moment before it runs out of battery.

Theft Alerts

If Lookout thinks your phone may have been stolen, it will email you and let you know. You can then log in to the Lookout website to see where your device may have been taken.

Lookout Mobile Security's Missing Device features.

Lookout Mobile Locate Tools description.

Lookout Life test results

It’s difficult to know whether some of Lookout's purported features are working. Usually, this can be backed up by third-party testing sites such as AV-TEST and AV-Comparatives. Unfortunately, recent data for Lookout simply isn’t available.

Lookout hasn't participated in third-party testing for several years. Its most recent AV-TEST show that it struggled a lot with malware protection, while its most recent AV-Comparatives score show that it detected the majority of malicious apps and had no false positives.

We review the available test results below, but take them with a grain of salt due to how dated the results are.

AV-TEST results

  • Result: Aced the usability tests, but struggled with the protection test

AV-TEST is an independent research institute that tests antivirus programs with its extensive collection of digital malware samples. It runs tests focusing on three major test categories:

  • Malware protection: Can the antivirus detect and block antivirus?
  • Performance: Can the antivirus have minimal impact on device performance?
  • Usability: Can the antivirus correctly detect cyberthreats?
Test type Android 11 score
Protection 1.5/6
Performance N/A
Usability 6/6
Total 7.5/18
Date January 2016
Link to test Link
  

The most recent tests found are from January 2016, which is forever in tech, especially if you’re talking about malware protection. Even with those tests, its detection and response rate was significantly below the industry average, and the product was much different than the one offered today.

AV-Comparatives test results

  • Result: Approved by AV-Comparatives, though it had a lower score than most popular antivirus programs.

AV-Comparatives is another independent organization we refer to for third-party test results. It creates a real-world environment to test antivirus software on Windows, macOS, and Android. 

Since Lookout is a mobile app, we only reviewed mobile security scores. 

Test type Mobile security
Score 99.6%
Platform Android
Date January 2019
Link Link

In January 2019, the Lookout app tested well enough with a 99.6% detection rate. Although it was surpassed by programs like Avast, Bitdefender, and McAfee, which all scored 100%, it still had a near-perfect score. Again, it’s unfortunate these tests were run on the old version of the app. 

Lookout Life compatibility

Lookout is a security product geared specifically toward Android and iOS products. Both T-Mobile and AT&T mention Lookout in their mobile sections.

Lookout Life customer support

Support is mainly a self-help situation with Lookout. The Support and FAQs page is the only option provided when you click on the Support links on both the website and the mobile app. 

The bottom of the support pages do have a link on text that reads, "Have a question? Submit a request." You'll be able to fill out a form for email support from Lookout.

Top alternatives

Lookout alternative is best for anti-fraud situations, but what if you're looking for an app that specializes in antivirus instead? Here are some recommended alternatives for more well-rounded antivirus:

Antivirus
Star rating
4.3
4.0
4.3
Price $29.00–$49.00/yr (first year only) $29.99–$249.99/yr $29.99–$99.99/first yr
# of devices protected 4 - 8 Unlimited 1 - 10
Malware scans Manual and scheduled Manual and scheduled Manual and scheduled
Real-time protection
EICAR test results 2/3 3/3 3/3
Firewall
Phishing protection
Compatibility Windows, Mac, Android, iOS, Chrome, Edge, Opera, Safari Windows, Mac, Android, iOS, Chrome, Firefox, Safari, Edge Windows, Mac, Android, iOS
Extras Password manager, ad blocker, VPN Parental controls, performance optimization tools, VPN Password manager, VPN, dark web monitoring, parental controls, privacy monitor, identity theft protection, cloud backup
24/7 customer support
Learn more Get TotalAV Get McAfee Get Norton 360

FAQs


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What does the Lookout app protect me from?

The Lookout app protects your mobile device from malware, web-based threats, suspicious public Wi-Fi, data accessed by other apps, and even phone theft. You will need to enable app tracking and location services for some of these protections.


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Is the Lookout app safe?

Yes, the Lookout app is safe to install on your mobile device. Its effectiveness is questionable because it does not submit data to third-party testing sites.


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Is Lookout a free app?

Yes, Lookout Life is free when you download the app. There are options within the app to upgrade to Premium and Premium Plus subscriptions.

Bottom line: Is Lookout Life good?

We don't think Lookout Life is good, at least not for being advertised as an antivirus program. With no third-party testing, it’s difficult to say whether the product even works. The real-time scanners are an honor system on its part, and you have no control over scanning. Finally, the conflicting information on the collection and sale of data is confusing.

Even with the anti-theft and Wi-Fi scanning features, it doesn’t seem worth it to use this app. The best antivirus products also carry mobile protection, like Norton and McAfee. 

3.0
Editorial Rating
Learn More
On Lookout Life's website
Antivirus Software
Lookout Life
  • Real-time protection
  • Wi-Fi scanner
  • Sells data
Author Details
Mary is a seasoned cybersecurity writer with over seven years of experience. With a B.S. in Liberal Arts from Clarion University and an M.F.A. in Creative Writing from Point Park University, she educates audiences on scams, antivirus software, and more. Her passion lies in educating audiences on helpful ways to protect their data.