SplashID Review 2024: Does This Service Tread Water?

SplashID has a great password manager foundation, but its functionality left a lot to be desired. There are no import options for non-SplashID files, autofill is unavailable or doesn't work on some apps, and our password strength report presented incorrect information.

We do like SplashID's clean dashboard and extensive organization options. We also like that it uses AES encryption, which is one of the strongest protocols available. We just wish it worked as well as other great password managers we've tested. 

Learn about our experience with SplashID below and what additional issues and surprises we encountered.

SplashID review at a glance

Price	Free-$2.99/mo
Free version	Yes
Number of users	1
Compatibility	Windows, macOS, Android, iOS
Browser extensions	Chrome, Firefox, Edge (coming soon for SplashPro ID 9)
Import/export tool	Yes
Password sharing	Yes
Encryption	AES-128 and AES-256
Password generator	Yes
Password strength report	Yes
Autofill	Yes
Digital legacy	No
Cloud storage	No
Learn more	Get SplashID

We last tested SplashID on November 19, 2024.

Our experience

SplashID has a solid setup process. After downloading the SplashID Pro 9 Windows app onto our laptop, SplashID walked us through options to sync our data, enable two-factor authentication, download our recovery key, and more. 

However, we struggled with using the app on our own. We couldn't find a button to import our files or a settings button for further information. Turns out, we needed to select the SplashID logo in the top-left corner for the navigation menu. 

After selecting the settings button, we found an Import & Export tab. SplashID lists several file types, but they all specified they needed to be from other SplashID iterations. We tried to import with our Roboform CSV file, but we just got a pop-up stating that our import had failed with no details. 

We also tried to search for an autofill option, but it was unclear even after searching the help guides. SplashID mentioned the general settings having an autofill section but it's not on the Windows app. 

The SplashID site states that all browser extensions for SplashID Pro 9 are coming soon, but there's a SplashID vault in the Chrome Web Store. We tried to enable it, but it appears to work only with a SplashID Vault account. 

We did like that SplashID provided so many templates for records, including addresses, bank accounts, memberships, and more. We just wish its standard password manager features worked for us. 

How much does SplashID cost?

SplashID has a free plan and a paid plan for $2.49/mo (billed annually). You can also pay $2.99/mo if you’d rather pay month to month. You will save a little bit by paying annually, and you can try the free product before you commit to a paid subscription.

Plan	Free	Pro
Price	Free	Annual: $2.49/mo (billed annually) Monthly: $2.99/mo
Number of users	1	1
Number of passwords	25	Unlimited
Password vault
Autofill
Password generator
Two-factor authentication
Digital legacy
Password sharing
Password sync
Details	View Plan	View Plan

During our initial review, we tested the free plan to see how this password manager works on its most restrictive tier. We were surprised at how many features were available, but we could see how you would want the paid option if SplashID is going to be your only password manager. 

The free plan can be used on one device with a handful of passwords, as you can only save 25 pieces of information (passwords, clothing size, frequent flyer info, etc.) using this tier. There’s no syncing and no sharing available.

If you need more passwords or access on several devices, you'd be better off with a paid plan. 

SplashID features

SplashID offers quite a few features that are useful and well organized. We liked the feel of the dashboard and were impressed with how easy it was to find what we needed quickly and efficiently.

Importing and exporting passwords

SplashID allows you to import passwords with several file types, including CSV. However, all the file types listed seem to specify they need to be from other SplashID apps. 

Despite the CSV option specifying CSV files from SplashID, we figured we'd test if our Roboform CSV file would work. Unfortunately, we just received a pop-up that the import failed. 

You can find the import and export options by selecting settings from the navigation menu. From there, open the tab for Import & Export. 

Password sharing

SplashID allows for password sharing but it's a cumbersome process. We stumbled open a sharing section in one of our records, but you can't just add an email address to share the record. You'll need to invite trusted users to share your vault. 

We sent an invite to our personal email to test the password sharing process. The invitation requires you to create a SplashID account to receive the credentials.

Considering that the free plan doesn't allow for password sharing, you'll need to purchase a SplashID license to be able to share and receive passwords.  

Password generator

SplashID's password generator is robust and allows you a lot of flexibility in creating passwords. You have the option to choose length and you can toggle on uppercase letters, lowercase letters, symbols, and numbers. 

Another option we liked was the checkbox to generate confusing passwords with similar characters to make your password more secure.  

Using unique passwords is crucial for keeping data safe, so having this many choices was impressive.

Autofill

SplashID claims to have autofill, but we weren't sure how to enable it. The autofill help guide mentions there being a section for it in the settings under the general options, but this was unavailable on the Windows app. 

Autofill should work on a browser with an extension, but all of SplashID Pro 9's extensions are listed as coming soon. We couldn't find any way to make autofill work.

During our previous review, we weren’t able to make the autofill option work either despite enabling it in our portal. If you’re a macOS/iOS user, this is a common problem with outside password managers.

Password strength report

SplashID provides a strength report on the main dashboard that lets you know if it finds reused, weak, or old passwords. There are also view and fix buttons so you can update the passwords.

After manually inserting some records, all of them were flagged as old passwords. We double-checked the record date, but they were all listed on the same day we were testing. 

It's possible that SplashID just wants us to update our passwords immediately upon using the service, but we wish it was clearer about that rather than listing brand new records as old. 

You also get a strength meter beside each individual password as you enter it into your manager. This allows you to assess each individually within the credential itself.

Changing reused, old, and compromised credentials is just one way to update your security settings, which is essential to secure accounts.

Digital legacy

There’s no actual digital legacy feature listed within SplashID, but with the paid plan, you can add trusted users and groups that have administrative access. There’s also a downloadable recovery kit with both free and paid plans.

Making sure there’s a way for your loved ones to access the recovery kit in the event of your passing is another way to leave a digital heir.

SplashID privacy policy

SplashID has a great privacy policy. First, SplashID uses plain language in its policy so anyone can read it without needing an advanced law degree.

Secondly, the service only collects data necessary to provide you with services and doesn’t share anything that can be traced back to you. If SplashID has to share your data (for instance, if it’s purchased and transferred to a new owner with a different policy), you’ll be notified before your data is transferred. 

All in all, this is a great privacy policy.

SplashID third-party audits

We weren’t able to find any instances on SplashID’s website or anywhere else of a third-party audit. Sometimes this data isn’t released to the public, so we can’t say for sure one hasn’t been done.

What we can tell you is that a third-party audit is a way of making sure a company is following its own rules. Meta and X (formerly Twitter), for instance, violate their own privacy policies so frequently that they are now government oversight mandated. Even with that, those companies are still blatantly disregarding policies.

You’re giving so much personal data to tech companies; a third-party audit ensures it’s doing the right things with that information. Luckily, SplashID does seem to be respecting users’ privacy.

Is SplashID safe to use?

As far as we could tell, SplashID has never been involved in a hack. Its use of AES-128 and AES-256 encryption means it has the same protection used by the military and banks.

If someone was able to gain access to SplashID’s servers, its zero-knowledge system means that your data is hidden even to SplashID.  Entering your master password is what creates the decryption key to access your data, so SplashID cannot decrypt your information on its servers. This all means SplashID is very safe.

You can protect your account even further by enabling 2FA and becoming more informed about phishing attempts. If you willingly give your login credentials to a phishing scam, 2FA can help keep your account safe, but it still gets the hacker dangerously close to your data.

Two-factor authentication

We liked that SplashID prompted us to enable two-factor authentication (2FA) during setup. The options include using an authenticator app or email. It previously offered SMS, but it seems to have removed that option since our last test. 

After logging out and back in, SplashID gave us the choice to trust our device. There were a variety of time limits, so we chose to trust the device weekly. This allowed us to sign in with our chosen pin instead of having to authenticate every time. 

SplashID also ensured that 2FA would check in periodically to make sure we were still protected.

Passwordless authentication works by using a separate device to verify your identity. Combining these two technologies helps keep your accounts more secure.

SplashID compatibility

While SplashID isn’t the most robust (we didn’t see compatibility with Linux), it does cover a respectable amount of browsers and operating systems. Most casual internet users will have no issue finding compatibility.

SplashID can be used with the following:

• Windows
• Android
• macOS
• iOS
• Google Chrome (coming soon for SplashID Pro 9)
• Mozilla Firefox (coming soon for SplashID Pro 9)
• Microsoft Edge (coming soon for SplashID Pro 9)

SplashID customer service

Customer service options for SplashID aren’t the most comprehensive. When you go to the support page, there’s a form you can fill out with very specific problems. 

If your issue doesn’t fit one of these preset problems, you can email tech support. We had a question about SplashID's encryption method and we received a response about 20 minutes later. They just directed us to pages on the SplashID site, so we wish the experience was more helpful.

Top alternatives

If SplashID isn’t for you, there are many other options available. We think the best password managers include more than just password storage options. Password generators, sharing capabilities, and digital legacy are all extremely valuable features. 

Check out some of our suggestions below for robust password management options.

SplashID FAQs

Bottom line: Is SplashID good?

SplashID has potential but our experience left a lot to be desired. We were disappointed that the autofill feature didn’t work, but you can copy and paste our credentials from the dashboard. We also didn't like how the password strength report flagged all of our passwords as old. 

On the plus side, the security aspect of SplashID was robust and offered a variety of choices for how we wanted to protect our credentials. We also liked the level of organization offered within SplashID’s portal. 

SplashID is definitely better than Google and offers more than Apple’s iCloud keychain. If you aren’t sure, try SplashID for free before committing to a paid plan. But if you're not sold, you can review our recommended password managers.