TunnelBear VPN Review 2024: Browse Securely With Anonymity

TunnelBear VPN is a cute, easy-to-use, and full-featured virtual private network (VPN). After testing this software, we feel confident that it delivers on its promises of no logs, secure VPN protocols, and minimal data leaks. 

Our Netflix tests did leave room to be desired, but other than that, everything was solid.

Continue reading our TunnelBear review to learn how it measured up after the tests we conducted, as well as its privacy features that stand out among many other secure VPN options currently on the market.

TunnelBear overview

Price	$3.33-$9.99/mo
Free version	Yes
Max number of connected devices	Unlimited (with paid subscription)
Number of servers	8,000+ servers in 46+ countries
VPN protocol	WireGuard, OpenVPN, IKEv2
No-logs policy	No logs
Headquarters	Canada
Netflix access	Yes
Learn more	Get TunnelBear

We last tested TunnelBear on October 22, 2024.

Our experience

Our experience testing TunnelBear was overall positive. It was easy to install, easy to use, and did what it promised. The only downsides were that connecting to servers took about 10 seconds (which feels like a lot when testing different servers) and we saw some major reduction of speeds when looking at certain far away servers.

From the beginning, TunnelBear puts the "bear" theme in everything it does, from the payment page to the tutorial. The software you download is also referred to as your "Bear," as if you were downloading a virtual pet. This was honestly adorable — but made it very difficult for us to cancel our subscription.

The bright side is it was pretty easy to find how to cancel our subscription, which is something that can be a total goose chase with other software. This is a big plus for people who hate auto-renewing subscriptions.

Once you get the software downloaded, connecting to a server was easy. You actually had three options:

• Hit the switch at the top to connect to the recommended fastest server near you
• Choose a location on the map
• Click the dropdown icon to see a full list of servers and choose from there

Once connected, TunnelBear gives you a desktop notification so you can easily see when the connection was successful. They put a hat on the bear depending on which country you're connected to, which is a fun touch.

All the settings were easy to find, located by just clicking the cog icon on the left-hand menu. Everything there was neatly displayed and well explained.

So after completing all necessary testing with our "Bear," we were left feeling satisfied. Everything worked as intended for the most part, with no major hiccups getting in the way of enjoying our browsing.

Who is TunnelBear best for?

• Recommended for users who want guaranteed online VPN privacy.

TunnelBear is a strongly encrypted and protected VPN option for those wanting privacy while browsing online regularly. It can also be a great option for those who are often traveling or utilizing public Wi-Fi.

This VPN can also stretch across a multitude of operating systems to provide more internet protection for you and your family. We found that this VPN provides minimal data leaks from local devices and internet protocol (IP) information, and it offers unlimited connected devices with a paid subscription.

The only real disadvantage to TunnelBear VPN is that it is slow to switch servers and can reduce internet speeds for your household.

TunnelBear prices and subscriptions

Plan	Best Value 3 years	1 year	1 month
Unlimited	$3.33/mo (billed every 3 years)	$4.99/mo (billed annually)	$9.99/mo

TunnelBear offers a free VPN tier that is capped at 2 GB of data per month for all connected devices, which is a lot of data security for no cost. They also have upgraded paid tiers that offer unlimited data and devices.

For the best cost savings for this VPN provider, we recommend purchasing a three-year plan for $3.33/mo (billed every 3 years), which comes out to a $120.00 bill every three years.

In comparison to other VPNs, TunnelBear's paid subscription choices are around the same price as longer subscriptions from other notable VPN vendors. Surfshark starts at $1.99/mo (billed every two years) while NordVPN starts at $2.99/mo (billed every two years). 

However, where this VPN is pricier is in the month-to-month option for users. For this reason, we recommend a multi-year plan for greater cost savings and ease of payment options.

TunnelBear only takes credit cards for payment. Users wanting to use other payment sources, such as PayPal and bitcoin, will not be able to do so directly with TunnelBear.

Features	Free	Unlimited
Server count	8,000+ servers	8,000+ servers
# of devices	Unlimited	Unlimited
Device-level encryption
Unlimited data	No — 500 MB/mo
No-logs policy
Learn more	View plan	View plan

TunnelBear features

TunnelBear VPN has a lot of notable features for those looking for better browsing security. For starters, users that opt to pay for one of the premium subscriptions are able to protect an unlimited amount of devices with this VPN. In addition to protecting your data on public Wi-Fi, it can also help you browse the web anonymously without being tracked by websites or advertisers.

Server count and countries

• 8,000+ servers within 46+ countries

You’ll find that TunnelBear VPN has 8,000+ servers within 46+ countries, which puts it right in between NordVPN's 6,800+ servers and Surfshark's 3,200+ servers.

During our testing, we did find that larger countries, such as the U.S. and Canada, had more server connections than other countries. There were 12 servers available in the U.S. and three in Canada.

Finding servers and switching between them was easy, with the option to choose a server from a map or from an alphabetical dropdown.

No-logs policy and headquarters

• TunnelBear VPN logs policy: No logs
• TunnelBear VPN headquarters: Canada

TunnelBear prides itself on its strict no-logs policy and user anonymity with its VPN. As stated in its user help guide, ”TunnelBear does not keep logs. This means we do not collect any information regarding what you 'bear'owse while connected to our secure and private VPN.”

Additionally, TunnelBear VPN is headquartered in Canada, which means it falls under the protections of the General Data Protection Regulation (GDPR) developed by the European Union (EU), in addition to its privacy policy. 

While the GDPR provides a good deal of protection to consumers, it is important to also know that Canada is part of the Five Eyes Alliance. So, TunnelBear could be subjected to internet activity surveying for the purposes of national security efforts.

Many users often choose a VPN with a no-logs policy for privacy from their internet service provider (ISP) regarding their internet usage. If your ISP is able to detect increased browsing activity, it can also cause your internet speeds to throttle.

Being based in Canada can also better protect users in the event of government or law enforcement log requests. While TunnelBear was acquired by McAfee in 2018, the service is still transparent and dedicated to user privacy.

Kill switch

Countless VPNs on the market offer a “kill switch” with their product. TunnelBear VPN does include a kill switch, called VigilantBear. The goal of this feature is to stop your traffic automatically if you disconnect or if the VPN connection is disrupted. This ensures your device will not revert to the default internet connection.

TunneBear also has the GhostBear feature, which allows your encryption data connection to appear as regular internet data. These features allow users to stay protected from issues such as censorship or local data leaks. It can be especially beneficial to prevent data theft if your device isn’t protected on a public Wi-Fi network.

Split tunneling

Regular VPN users often value a feature called split tunneling. This feature allows the user to have greater control over which apps are tunneled through their VPN’s secure and encrypted connection. TunnelBear does provide this feature, which it calls SplitBear

SplitBear allows you to route some web traffic to your ISP and some through an encrypted VPN tunnel. This feature is important to protect yourself from potential data leaks, but also to use on sites or applications that require your location or local IP access.

Encryption

TunnelBear utilizes multiple end-to-end encryption methods. These encryption types include AES-256 along with a secured hash algorithm (SHA) and the Diffie–Hellman (DH) key exchange for optimal encryption that is nearly unbreakable.

This combination is known to be effective and fast without requiring too much computing power. Additionally, AES-256 has been considered a “military-grade” level of encryption among the technology industries.

VPN protocol

In collaboration with the AES-256 encryption, TunnelBear’s VPN uses WireGuard, OpenVPN, and IKEv2 protocols. According to the company, the goal of the AES-256 bit encryption and the multiple protocols is for users across multiple platforms to feel secure while browsing the internet freely.

The provider website breaks down how and which operating systems utilize each VPN protocol by stating, “On Windows and iOS, you’ll use either OpenVPN or IKEv2. For macOS and Android, use OpenVPN.”

TunnelBear free plan

Similar to other VPN providers on the market today, TunnelBear VPN also offers a free plan. The TunnelBear VPN free version is limited to 2 GB of data per month. While that may be a low amount of data, this is a great free plan to save money on a VPN if you don’t use a high amount of data for streaming.

TunnelBear VPN has also stated on its website that its free VPN plan comes with the same level of encryption that promises no data leaks or logging. However, for those wanting to use their VPN on multiple devices, we recommend purchasing one of their upgraded plans.

TunnelBear test results

In order to see the best of its ability, we looked at multiple factors while testing the TunnelVPN software. For starters, we wanted to see whether or not using a VPN would throttle internet speeds for users.

We also took the time to research whether or not the claims behind this military-grade encryption were accurate. Therefore, we conducted a DNS leak test and a WebRTC leaks test to see if TunnelBear VPN was true to its claims of no data leakage. We also made sure the kill switch worked as intended.

Speed tests

• Speed test results: TunnelBear decreased download speed by 16% on average, with the U.S. server having had a surprisingly large impact on our speed.

While many other providers can impact your internet speed when utilizing the VPN software, TunnelBear’s VPN ultimately passed the speed test. The test was done on laptop running Windows 11 from a physical location in the U.S. 

Test type	No VPN	US to US	US to CA	US to EU	US to AU
Download speed	317.48 Mbps	255.38 Mbps	271.87 Mbps	292.52 Mbps	251.71 Mbps
Upload speed	411.93 Mbps	265.98 Mbps	96.72 Mbps	108.49 Mbps	186.60 Mbps
Latency (ping)	12 ms	7 ms	41 ms	125 ms	188 ms
Download speed % difference	N/A	-19.56%	-14.37%	-7.86%	-20.72%
Upload speed % difference	N/A	-35.43%	-76.52%	-73.66%	-54.70%
Latency % difference	N/A	-43%	+242%	+942%	+1,467%

Without the VPN, our internet speeds were approximately 317.48 Mbps for downloading and 411.93 Mbps for uploading. Once connected to a server in Dallas, our download speed reduced to by almost 20% and ended up having the second largest impact next to Australia. 

The Canadian and U.K. servers didn't make as much of a dent in our download speeds, but they did increase our upload speeds significantly. Overall, we didn't notice much impact while browsing and all pages loaded normally. 

Netflix tests

• Netflix test results: TunnelBear struggles with unblocking Netflix libraries but had some success. 
  

Many like to watch Netflix on a VPN to stream shows available in other countries. While this practice is not completely against the terms of use for Netflix, in certain countries it is against data privacy laws to use a VPN while watching Netflix.

While connected to TunnelBear servers, we were able to access both Canadian and U.K. Netflix libraries from Canada:

But TunnelBear was detected when we tried to access the U.S. and Canadian Netflix libraries. We tried switching to other servers in the region, but we kept receiving the same pop-up.

	US to US	US to UK	US to CA	US to AU
Did it work with Netflix?

DNS leak test

• DNS leak test results: TunnelBear passed its DNS leak test.
  

A Domain Name System (DNS) is often the website address associated with the server IP address. A DNS leak test signifies that the VPN you are using is not using the private DNS servers provided by them. When there is a DNS leak present within VPN software, this means that the VPN is not fully protecting your information from your ISP DNS queries or from traffic monitoring that may be done on that website.

TunnelBear VPN was found to secure DNS information from leaking while using the VPN. The screenshot below shows the DNS leak test results conducted as having no leaks present.

WebRTC leak test

• TunnelBear VPN WebRTC leak test results: TunnelBear passed its WebRTC leak test.

Web Real-Time Communication (WebRTC) enables websites and web applications to capture and simultaneously stream audio and video media together or individually. WebRTC also exchanges arbitrary data between browsers without requiring an intermediary to communicate between the web server and browser effectively.

The goal of testing this WebRTC leak is to see if the VPN can provide a seamless stream of audio and video experience for the user without leaking local IP or device information. When we tested TunnelBear VPN, it was found to secure WebRTC information from leaking while using the VPN. The screenshot below shows the WebRTC leak test results were found with no WebRTC leaks present.

Kill switch test

• Kill switch test results: TunnelBear passed its kill switch test.
  

VigilantBear is what TunnelBear calls its kill switch function, which is designed to block internet traffic if the VPN server is disconnected for any reason. This is meant as a safeguard against your real IP address leaking when you're switching servers or if the VPN were to fail entirely.

We tested VigilantBear by running ipleak.net test while switching from a Greek server to a French one. TunnelBear passes this test because our real IP in the U.S. didn't show up during the switch:

TunnelBear compatibility

TunnelBear is available on the following platforms:

• Desktop: Windows, macOS, Linux (with limited support)
• Mobile: Android, iOS
• Browser extensions: Chrome, Firefox

TunnelBear customer support

TunnelBear offers two support options: detailed guides or a form you can fill out to send an email to customer service. They also have an AI chat service, but that's basically just a glorified search engine for their support guides.

While standard, we would rather they included a chat option and/or phone number for more immediate issues.

Online guides

If you're looking for general information about the product or some of its features, you can search for your questions on the TunnelBear support site. We found their guides to be easy to access and thorough, covering common technical, account management, or billing issues.

When doing the research for this article, we found most of our answers through search on their help page pretty easily. This is not always the case with software, so we were happy with their guides.

Email technical support

In addition to the support pages, they also offer email support for both free and paid users. The support team aims to get back within 48 hours of submission.

To send an email, navigate to the TunnelBear support page by going to Help then clicking Contact support. Once there, you'll be given a series of questions to answer, which will open up a relevant form for you to give more information.

Top alternatives

If you're not 100% satisfied with TunnelBear's offerings, check out three of the best VPNs we've tested:

TunnelBear FAQs

Bottom line: Is TunnelBear good?

Overall, TunnelBear VPN is a solid option for VPN beginners. If you want to have tried and tested privacy and security while browsing online freely, then this VPN is great for that. The free version offers a reliable VPN that gives you all the tools you need to enjoy a safe and secure browsing experience. The only drawback to the free version is the limited data capability.

If you want more features, including more country-specific servers and greater support for all major platforms and devices, then upgrading to the paid version is worth it.

Compared to other VPN services on the market, the area that TunnelBear VPN is lacking the most is slower connectivity and internet speeds. If you're looking for speeds, you can read our comparison guides against top VPN options:

• ExpressVPN vs. TunnelBear
• NordVPN vs. TunnelBear