IdentityForce Review 2024: Identity Protection That Also Logs Your Data? [Tested]

IdentityForce does what it advertises, all within a clean and user-friendly dashboard, but we had issues with its privacy policy and customer support. It offers multiple identity monitoring tools. It also has lots of flexibility, where you can decide whether or not you need credit monitoring with your subscription and your subscription term length. 

During our testing, we found the privacy policy to be a little sketchy, especially considering the price tag. We also weren’t impressed with the scavenger hunt we needed to do to find customer support.

Learn more about how IdentityForce stacks up next to the best identity theft protection. 

IdentityForce review at a glance

Price	$16.66–$39.90/mo
# of people covered	1 - 2 adults, 10 children
Types of identity monitoring	SSN, bank and credit card activity, dark web, social media, change of address, and more
Credit monitoring	Yes
Credit reports	Yes — Equifax, Experian, TransUnion
Credit score	Yes
Identity theft insurance	Up to $2 million
Identity restoration services	Yes
Extras	Password manager, secure storage, PC protection tools, VPN for mobile
24/7 customer support	Yes
Learn more	Get IdentityForce

Our experience with IdentityForce

Our IdentityForce account was easy enough to set up. We entered our name, email, and phone number before being directed to a payment screen. 

Once logged in to our portal, we were given a list of tasks to complete our account setup. This made it easy to figure out the full capabilities of our IdentityForce plan and we imagine this would be helpful for an ID theft protection beginners or older crowds. 

We did like the peace of mind that came with having suspicious activity alerts and restoration services if we found ourselves victims of identity theft.

Who is IdentityForce best for?

• Recommended for individuals seeking identity protection and reputation management

Services like IdentityForce are useful for individuals with high-profile jobs like social media influencers, reporters, and high-traffic bloggers. It may also be a good fit for monitoring your children’s identities if their information was involved in a ransomware attack.  

Ransomware has been declared an endemic rather than a war we can win, so this ongoing issue will need monitoring. A hacker stealing a minor’s identity can go on for a while before it’s caught, leading to credit troubles before the child is even old enough to use it.

IdentityForce prices and subscriptions

IdentityForce's plan prices range from $16.66–$39.90/mo. It offers two plan types, UltraSecure and UltraSecure+Credit, as well as a family plan. You can also decide if you want to pay annually or monthly. 

The family plan includes an additional adult and unlimited children living in the same household. You can purchase your plan online and begin with the Family Plan if you prefer. 

IdentityForce is among the most expensive in the identity theft protection market, so it may not be worth it to you. There is value in its extra features like a password manager and PC protection, but you should evaluate if you need these. 

Here's how IdentityForce's starting plan compares to other services:

• Identity Guard: $8.99/mo
• LifeLock: $7.50/mo (billed annually) for first year
• Aura: $9.00/mo (billed annually)
• IdentityForce: $16.66/mo (billed annually)

Plan	1-month cost	1-year cost
UltraSecure Individual	$19.90/mo	$16.66/mo (billed annually)
UltraSecure+Credit Individual	$34.90/mo	$29.16/mo (billed annually)
UltraSecure Family	$24.90/mo	$20.83/mo (billed annually)
UltraSecure+Credit Family	$39.90/mo	$33.33/mo (billed annually)

Plan comparison

IdentityForce lets you choose between the UltraSecure plan, which is focused on identity theft protection, and Ultrasecure+Credit, which adds credit reports, scores, and monitoring. 

The other difference between the two plan types is the amount of identity theft insurance. UltraSecure will get you up to $1 million in coverage while UltraSecure+Credit will get you up to $2 million.

Here's a breakdown of the two plans based on features:

Plan	UltraSecure	UltraSecure+Credit
SSN monitoring
Financial activity monitoring
Identity theft insurance	Up to $1 million	Up to $2 million
Credit monitoring
Credit reports		Yes — Equifax, Experian, TransUnion
Credit score		Yes — VantageScore
Credit freeze
Identity restoration services
Dark web monitoring
Social media monitoring
Home title monitoring
USPS address change alerts

IdentityForce features

IdentityForce packs a lot into its services. We were impressed with how many additional features were available compared to other services like IDNotify and PrivacyGuard. A password manager and document storage were nice additions to the service. 

Most features are available in the UltraSecure plans, but any credit-related services are only included in the UltraSecure+Credit plans.

What does IdentityForce protect against?

IdentityForce protects you from the following threats: 

• Identity theft: Monitor your personal information like your SSN, name, address, and more for unauthorized use of your identity.
• Fraud: With advanced fraud monitoring, you'll be notified if anyone requests a copy of your credit report. You'll also receive alerts of any suspicious activity on your financial accounts, investment accounts, 
• Child identity theft: Receive alerts if credit accounts are opened in your child's name.
• Lost wallet: Replace your credit or debit cards if your wallet is lost.
  

Identity monitoring

You can find monitoring alerts at the top of your dashboard. IdentityForce will alert you if a breach occurred and walk you through how to fix it. 

IdentityForce alerts you to the following activities:

• Bank and credit card activity: Receive an alert if there’s suspicious activity on your financial accounts.
• Smart SSN tracker: Track if your SSN is being used in an out-of-the-ordinary way compared to your normal activity.
• Identity threat alerts: Whether it’s a newly opened credit card or a title transfer on personal property due to a data breach, you’ll be alerted if your identity is used.
• Fraud alert reminder: Sends continuous alerts until you resolve the fraudulent notice.

If you navigate to your Identity Vault, you can add more information to monitor like your driver's license, passport, mother's maiden name, and more.

Credit monitoring

Credit monitoring comes with the UltraSecure+Credit plan. This plan doesn’t include a 30-day free trial, so you must pay upfront to use this feature. 

There's a tab on the left side of the dashboard just for your credit, but you’ll also see a breakdown of your three credit bureau scores on the homepage.

Credit reports and credit scores

IdentityForce provides daily reports and alerts on your credit scores. There’s even a credit simulator that lets you explore how your credit score will change with different scenarios.

Alerts at the top of your dashboard let you know if IdentityForce spots something concerning, like a fraudulent attempt using your credit. IdentityForce reports your VantageScore from Experian, Equifax, and TransUnion, so you always have a clear view of your credit.

You'll also receive credit reports from all three bureaus every three months. 

Identity restoration services

In case your identity is stolen, IdentityForce’s remediation services can help you recover. All accounts include a dedicated resolution specialist who can help you review and kick off the resolution process. Specialists are available Monday - Friday, 8:00 a.m. to 8:00 p.m. EST. The weekend hours are Saturday and Sunday, 9:00 a.m. to 7:00 p.m. EST. 

You'll also get lost wallet assistance to help you quickly replace any cards if your wallet is lost or stolen. 

Finally, all plans comes with identity theft insurance, but the amount of coverage varies. UltraSecure provides up to $1 million in insurance and UltraSecure+Credit provides up to $2 million in insurance.

Bonus features

IdentityForce comes with some handy extras. 

• Password manager: Stores your login credentials and helps you create strong passwords
• Secure storage: Allows you to store up to 100 MB in files and images in your IdentityForce account
• PC protection: Provides anti-phishing and anti-keylogging protecion while online
• VPN for mobile: Encrypt your phone's internet connection from anywhere

Does IdentityForce keep your data safe?

IdentityForce uses two-factor authentication (2FA) from the very start. Part of your sign-up data includes listing a device for your 2FA code. You’ll have to verify before you can enter your portal.

We don’t love how much information IdentityForce collects on its customers. It collects the following: 

• Information you provide (that should be a given) like your personal and demgraphic information
• Location-based information
• Information provided by third parties
• Usage information like your IP address and device functionality
• Cookies, web beacons, embedded scripts

Your information is used to provide you with IdentityForce's services, process transactions, and provide customer support. But it's also used to send you marketing materials and to serve you tailored ads.

Overall, not a great privacy policy, although still not the worst we’ve seen.

IdentityForce compatibility

IdentityForce is a web-based portal you can access via browser. There’s no compatibility listed for browsers, so any will do.

There are mobile apps available in the Apple Store Store and Google Play Store. The Google Play Store lists a 2.6-star rating while the Apple App Store lists a 3.0-star rating. The most common complaints in the reviews appear to be glitches within the app, like no alerts coming in. 

IdentityForce customer support

IdentityForce has a support tab in its portal, but it's dedicated to its restoration services. To contact the IdentityForce support team for questions about your account or troubleshooting, you'll need to select the Support link in the footer of the main website. 

IdentityForce has email and phone support options, but we didn’t see a chat box or any other direct messaging capabilities. For quick reference, the phone number for support listed on the website is 1-877-694-3367. You can contact them 24/7 (excluding major holidays).

Top alternatives

IdentityForce does great work, but it might be too expensive for some. That's why we've selected the following recommendations for you to consider instead: 

IdentityForce FAQs

Bottom line: Is IdentityForce good?

IdentityForce takes identity theft protection services you can find all across the web and condenses them into one easy-to-use dashboard. 

While this is convenient, it’s also a lot of data to have in one place. This is especially concerning given the less-than-stellar privacy policy where your data is shared for marketing purposes.

If that’s of less concern to you, IdentityForce may be a good choice. The design is clean and user-friendly, services are easy to understand, and alerts are prominently displayed within the dashboard. In addition to IdentityForce’s host of standard identity theft protection features, you also get bonus features like and password manager. 

Overall, if you’re looking for one of the best identity theft protection services, IdentityForce is a solid option. While it’s not perfect, it does offer plenty of perks and makes managing your identity and credit easy.  

See how IdentityForce compares to our top alternatives:

• IdentityForce vs. LifeLock
• IdentityForce vs. Aura
• IdentityForce vs. Identity Guard
• IdentityForce vs. IDShield