NordProtect Review 2025: Is Nord Security’s New Identity Theft Service Good?

We tested NordProtect to see how its coverage, features, and identity monitoring compare to top providers like Aura and Norton LifeLock. Some of our results were surprising.

NordProtect is the newest addition to the Nord Security suite. It promises to monitor your credit and identity, even providing three different kinds of insurance against identity theft, scams, and fraud. Online shoppers or people who engage in ecommerce will find NordProtect’s insurance policies especially compelling, but anyone could benefit from this monitoring service.

We had a few hiccups during activation, but otherwise, NordProtect provided a pleasant experience with one caveat: We didn’t love the customer service. This is another user-friendly, reliable service from Nord, though the credit monitoring features aren't as robust as other top-notch identity theft protection services. Read below for our full review of how you can use NordProtect.

Pros
  • Integrates with other Nord Security apps
  • Offers cyberextortion protection and online fraud coverage
  • Easily toggle notification settings
Cons
  • Not as easy to activate as competitors like Aura
  • No plans for couples or families
  • Limited to TransUnion reporting only
In this article
NordProtect review at a glance
Our experience
Who is NordProtect best for?
NordProtect prices and subscriptions
NordProtect features
Does NordProtect keep your data safe?
NordProtect compatibility
NordProtect customer support
Top alternatives
FAQs
Bottom line: Is NordProtect good?

NordProtect review at a glance

Price $7.49-$15.49/mo
# of people covered 1 person
Types of identity monitoring SSN, email, phone numbers
Credit monitoring Yes
Credit reports Yes — TransUnion
Credit score Yes
Identity theft insurance Up to $1 million
Identity restoration services Yes
Extras Cyberextortion protection, online fraud coverage
24/7 customer support No
Details Get NordProtect

We last tested NordProtect on April 7th, 2025.

Best Budget ID Theft Protection for Individuals
4.5
Editorial Rating
Learn More
On OmniWatch's website
Identity Protection
OmniWatch
Act Now To Get Your $1 Trial
  • Real-time monitoring, alerts, and tools
  • Protect your devices with included VPN and antivirus
  • 24/7 access to identity restoration experts

Our experience

Signing up for NordProtect was easy, but once we were in the portal, we had a problem verifying our identity. We reached out to the 24/7 customer support, but after six hours of waiting, we gave up and logged off for the day.

The next morning, we woke up to a middle-of-the-night email from support with unhelpful tips directing us to make sure we weren’t running a VPN or trying to activate on our phone rather than on our computer. Since we’d already tried all these things, we decided to use the Chrome browser instead of Safari. For whatever reason, that circumvented the issue.

NordProtect identity verification error for All About Cookies review
NordProtect identity verification error for All About Cookies review

Once we verified our identity, the credit monitoring section populated instantly. Using NordProtect on both Safari and Chrome browsers was pretty easy, except for verification. The actual functionality, on the other hand, was no issue at all.

We received alerts stating that our email was found on the dark web, and we were able to explore those. One was strange because it wasn’t an account we’d ever signed up for, and there was a phone number connected that we didn’t recognize. NordProtect helped us reach out to the site to get our information removed.

NordProtect dark web alerts for All About Cookies review
NordProtect dark web alerts for All About Cookies review

In the credit monitoring section, there was a link to freeze our credit. Unfortunately, it took us to TransUnion’s site, where we needed to sign up for a TransUnion account to perform the credit freeze. We didn’t think this was as helpful, considering other ID theft products have credit lock toggles built into their platforms. Aura offers credit lock with Experian, and LifeLock offers credit lock with TransUnion.

Overall, we thought NordProtect delivered well on all its promises. While there are features missing from its platform that competitors do offer, all the features it advertises perform well. If you’re an individual looking for a way to boost your personal security, this might be a good fit.

How to cancel NordProtect

NordProtect makes cancellation as easy as clicking a few buttons. 

NordProtect easy cancellation
NordProtect easy cancellation

All we had to do was go to Settings, scroll down, and click the Delete account button. We received a notification warning us about cancelling, but our account was gone once we clicked the Continue button. Deleting NordProtect was easier than setting it up.

NordProtect cancellation warning
NordProtect cancellation warning

Who is NordProtect best for?

  • Recommended for individuals who do a lot of online commerce

We were interested in the cyberextortion protection and online fraud coverage, which could help you recover funds from fraudulent purchases. NordProtect is only for individuals, so a single person, especially one who shops online often, would benefit from these extra monetary protections both on purchases and for the victims of extortion, like phishing scams. We definitely don’t see that very often!

NordProtect prices and subscriptions

NordProtect is for individuals and doesn’t offer a variety of plans. Your only options are to pay monthly or annually. The annual deal is much better and averages out to less than half of what you’d pay if you paid monthly for a year. 

NordProtect offers a 30-day money-back guarantee, so you can purchase the first month to see if it works for you. If you decide to continue, we suggest purchasing the annual plan. If you decide to cancel, you’ll receive a refund for your troubles. Either way, there’s plenty of time to test out this service.

Plan 1-month cost 1-year cost
NordProtect Silver Monthly plan $15.49/mo N/A
NordProtect Silver 1-Year plan $7.49/mo (billed annually) $89.98/first yr

Take advantage of the 30-day money-back guarantee to get a refund if you aren’t 100% happy with the service. Competitors like Aura and LifeLock offer a 60-day money-back guarantee on annual subscriptions.

Plan comparison

There’s only one plan available to NordProtect subscribers. You’ll receive the credit and dark web monitoring offered as well as the guaranteed insurance premiums. If you’re part of a couple or want to cover your family, there are no comprehensive plans for multiple people.

Aura and LifeLock are better alternatives for households with multiple people.

Plan NordProtect Silver
Who’s covered 1 adult
SSN monitoring
Financial account monitoring
Credit monitoring
Credit reports Yes — TransUnion
Credit score Yes — VantageScore
Credit lock
Identity theft insurance Up to $1 million
Identity restoration services
Dark web monitoring
Social media monitoring
Home title monitoring
USPS address change alerts
Learn more View plan

NordProtect features

NordProtect isn’t as robust as its competitors. The bulk of its protection features are focused on dark web scans and data breaches. You’ll also receive credit monitoring features. The alerts you receive are detailed, and there are three types of financial compensation for scams and fraud.

However, NordProtect integrates with other Nord Security services like NordVPN and NordPass, which makes it easy to manage from one dashboard.

What does NordProtect protect against?

NordProtect scans the dark web for data breaches of your email and other information. ID theft protection works by monitoring your credit and offering financial reimbursements for identity theft, cyberextortion, and online fraud. While it isn’t as extensive as other services, the ID theft insurance is comparable to competitors.

Identity monitoring

NordProtect doesn’t offer extensive identity protection the way other ID theft protection services do — as far as monitoring criminal records or alerting you to bank fraud, but it does offer plenty of alerts regarding login credentials.

One alert we got was concerning because we’d never signed up for a site called Cetrix Supplies, but our LinkedIn profile was attached to the account. There was a phone number listed that wasn’t one we recognized (we redacted the last four numbers for privacy), so that made us extra suspicious. NordProtect helped us reach out to the company to get the issue resolved.

NordProtect dark web alerts for All About Cookie review
NordProtect dark web alerts for All About Cookie review

Credit monitoring

NordProtect’s credit monitoring features aren’t the most robust, but they can still help you stay aware of issues that may affect your credit score. Reporting only covers your TransUnion report but offers insights into your score and the factors that make up your number. We liked that there was a list of specific items contributing to our credit score to better see what we could do to improve.

NordProtect credit monitoring dashboard
NordProtect credit monitoring dashboard

Credit reports and credit scores

With NordProtect, you’ll receive monthly updates on your credit report. Your credit dashboard displays your VantageScore 3.0 from TransUnion. Different lenders and creditors will pull and report to all three major credit bureaus — TransUnion, Equifax, and Experian — and keeping an eye on at least one of the bureaus can help you catch fraud early.

NordProtect credit alerts
NordProtect credit alerts

FICO scores are used more often by big lenders offering home and car loans, while VantageScores can be viewed by any company, from a payday loan to a new cell phone plan. You should know all your scores for a well-rounded view of your credit health.

Identity restoration services

While regular customer support is painfully slow and has few options, the identity restoration service has several contact options. You can fill out a form for one of the individual assets or call a support number to file a claim for identity losses. This was, by far, the more robust option when it came to getting assistance.

Bonus features

The bonus features aren’t exactly traditional, but we appreciate the extra financial support for things like online scams and purchases. NordProtect’s three different types of identity theft insurance aren’t something that competitors usually offer.

In addition to traditional identity theft insurance up to $1 million, NordProtect’s Cyber Extortion Protection covers you for up to $50K if you’re the victim of a phishing scam or some other kind of extortion. The online fraud coverage can reimburse you if that too-good-to-be-true Instagram ad turns out to be a complete hoax. You don’t find these protections often in ID theft protection services, so we were pleasantly surprised.

Does NordProtect keep your data safe?

NordProtect does include language in its privacy policy that it may share your information with marketing partners for services. It didn’t seem to offer much data to third parties, so your information is as safe as it would be with other Nord Security products.

While we couldn’t find any definitive information on the encryption used by NordProtect, we could enable multi-factor authentication. There were various ways to authenticate, but we chose Google Authenticator, which synced seamlessly.

NordProtect compatibility

NordProtect is compatible with all the same operating systems as other Nord products. We accessed it easily on our Safari for macOS browser. It was also available within the NordVPN app for iOS and Android. The operating system apps are rated 4.6 for Android and 4.7 for iOS, so users are consistently pleased with the performance.

NordProtect customer support

We can’t stress enough how disappointed we were in NordProtect’s customer support. We could not verify our information for credit monitoring, and after six hours, we still hadn’t received a response to our request for help. We ended up deleting our account and trying again just to see if we could verify ourselves in a different way.

Even though this was not the best experience overall, we don’t expect regular users to have the same sign-up issues as long as you use a personal (and not business) email address.

Support replied to us in the middle of the night, so when we saw the email in the morning, we were excited to get help. The responses were very unhelpful, asking if we had a VPN active when trying to verify.

Eventually, we tried verifying on a Chrome browser rather than Safari and were able to complete the setup. We had to notify support that they may have a bug. However, Chrome can be fickle depending on your antivirus and firewall configurations, so all NordProtect users may not encounter the same browser issue.

NordProtect customer support exchange for All About Cookies review
NordProtect customer support exchange for All About Cookies review

Top alternatives

If you need different features like home title protection, criminal alerts, or financial monitoring, you’ll want to consider one of the other services we’ve reviewed. We’ve tested them all, and many come with features to help prevent identity theft. NordProtect has unique features, but for a more robust service, check out one of the top choices below.

Service
Price Starts at $9.00/mo (billed annually) Starts at $10.42/mo for first yr (billed annually) Starts at $7.00/mo (billed annually)
# of people covered 1 - 5 adults, unlimited children 1 - 2 adults, up 5 children 1 adult
Types of identity monitoring Identity and SSN, account breach, home and auto title, criminal and court records Identity and SSN, dark web, phone takeover, home title, social media SSN, identity, dark web
ID theft insurance Up to $1 million Up to $1.05 million through $3 million, depending on plan Up to $2 million
Credit monitoring
Identity restoration services
Details Get Aura Get LifeLock Get OmniWatch

FAQs

Is NordProtect worth it?

Depending on your needs, NordProtect might be worth it. We think people who engage in online commerce would benefit from NordProtect’s extra financial protections. But if you’re an individual looking for affordable, basic protection, then we’d recommend OmniWatch instead.

For ID theft coverage that protects your entire family and offers niche monitoring, like for your home title or to scan your social media for imposters, then LifeLock is a better choice

Is Nord Security the same as NordVPN?

Nord Security is the parent company of NordVPN, NordPass, NordLocker, NordProtect, and more. If you want to purchase one or all of these services, you can easily manage them from one dashboard. We’ve tested over 50 VPNs, and NordVPN is easily our top-rated VPN provider for privacy and security.

What is the best identity theft protection?

We think Aura is the best identity theft protection service available. It has plans for individuals, couples, and families that automatically include bundled security software like real-time antivirus protection, a password manager, data removal services, parental controls, and more. As a full protection suite, it also offers robust monitoring, covering identity, credit, and financial accounts, which is an important part of keeping your identity and assets safe.

Bottom line: Is NordProtect good?

Yes, NordProtect is a good credit monitoring tool that’s especially useful if you’re into ecommerce, online shopping, or just want extra transaction protection online. The credit monitoring isn’t as robust as its competitors, and there’s no financial account monitoring, but we still thought what was offered lived up to what was promised.

If you’re looking to protect your partner or family or want more built-in security features, then you may benefit from checking out some of the best ID theft protection services we’ve tested. There’s an identity theft protection service out there that’s right for you. Don’t wait until you’ve become a victim to get protection.

4.0
Editorial Rating
Learn More
On NordProtect's website
Identity Protection
NordProtect
  • Quickly helps resolve fraudulent accounts
  • Offers cyberextortion protection and online fraud coverage in addition to ID theft insurance
  • Intuitive dashboard with easy to use toggles and customizable alerts
Author Details
Mary is a seasoned cybersecurity writer with over seven years of experience. With a B.S. in Liberal Arts from Clarion University and an M.F.A. in Creative Writing from Point Park University, she educates audiences on scams, antivirus software, and more. Her passion lies in educating audiences on helpful ways to protect their data.